Thursday, February 9, 2012

The Case for Travel Agents...

I often quote airline prices and find that clients end up booking online. That is fine! However, the problem generally arises when something happens and those same clients are in a panic and call and beg that we help them. Problem is, if we don't make the reservation and issue the ticket, we cannot help as we have no access to the ticket record.

Read this great article from CNN that proves the case for travel agents!


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